
From Donald Trump. The 70th in a series of collections of useable quotations
to make you look really smart in your next presentation or report. Read more >>
27
Sep
Quotations. From Donald Trump
27
Sep
CRM Training's Most Common Calamaties

by Neil Davey
First Published on www.mycustomer.com
It is widely acknowledged that CRM training is vital to ensure its adoption and success. So where are so many organisations going wrong? Read more >>
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Sep
Creating Amazing Customer Experiences

Through "Soft" Innovation
By FC Expert Bloggers Eric Ryan + Adam Lowry
Published on www.fastcompany.com
To generate growth, companies seem to love "hard" product innovation--the type of expensive breakthroughs that require engineers and PhDs to toil away deep in the lab. Think Teflon, Viagra, or the Segway scooter. Read more >>
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Sep
Have You Hugged Your Supplier Today?

By Michael Hess
First Published on bnet.com
Good companies demonstrate that they love customers. Really good companies show that they love their employees just as much. Stellar companies include suppliers in their circle of love. Read more >>
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