The Marketing Bureau


Specialist Marketing & Communications Resourecs

26

Sep

What Steve Jobs Taught Me....


....About Growth

by Nilofer Merchant 
First Published on hbr.org


Finding that first market — a few customers willing to pay for your early product — is hard enough. But there's one thing that may be even harder. And that's finding the second market. Especially because companies are often so focused on protecting what they already have.  Read more >>

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23

Sep

How To Use Newsletters


One Writer's Perspective

By Joe Love
First Published on
www.newsletterwritingtips.com

We are living today in the Information Age where success and achievement depend on, not who you know, but how much you know. People today don’t want to be sold. They want information that will help achieve success in their personal and business life. People want and need information about their industry, competition, and new products and services. Read more >>

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23

Sep

Social + Service = Happy Customers


By Jon Vanzile
First Published on
www.btobonline.com

Customer service and social media are like “peanut butter and chocolate,” said Paul Dunay, CMO of social analytics company Networked Insights. “They're meant to go together.” But that doesn't mean many companies are doing it right.  Read more >>

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23

Sep

The ROI of Humble Pie


By Ariella Brown
First Published on www.thecmosite.com


When your company has made a mistake, offering a proper apology is not just the right thing to do. It can pay big dividends. Read more >>

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