
Frontline Experience & Wisdom From Someone Who Does It Everyday
By
Albert E. Schindler
First
Published on www.about.com
Good
customer service is the bread and butter of your business.
For
instance, I paint outdoor signs and create various types of indoor/outdoor
promotionals for people in our small town. I’ve been at this business now for
over 20 years. I rarely advertise, yet I enjoy about 80 percent of our town’s
sign and display business. How do I do it? Read more >>
22
Jul
Five Secrets of Good Customer Service
22
Jul
Packed House for SME Marketing Seminar


There is only one place money comes from – customers. So, everything your business is, says and does must be geared towards that source.
That was the message delivered in entertaining fashion by The Marketing Bureau CEO, Brian H Meredith, to a full house of more than 130 people at a free marketing seminar in Silverdale’s Rotary House last week. Read more >>
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Jul
Why You're Always Wrong....

....and Your Customers Are Always Right
by Allen Weiss
First Published on www.marketingprofs.com
Are you feeling down these days? Does it seem as if everybody is saying you are wrong and they are right—like when your customers are screaming about your bad service? Maybe even your relationship with your significant other is going south—and, of course, it's your fault.
So just what is going on? Read more >>
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Post has no comments.14
Jul
Customer Bill of Rights

The
Key to Relationship Marketing
By Brian H Meredith
From the NZBusiness Magazine"Marketing
Maestro" Archive.
First published July 2008
For reasons that I have never quite managed to nail, the concepts of business & marketing seem to be tough to inculcate into the hearts and minds of business leaders. In fact, it was both maddeningly infuriating as well as scary to encounter a group of MBAs with whom I worked with recently who were totally unable, to a man (all male group) to accurately articulate either of the business or marketing concepts. Read more >>
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