
What follows is an actual job application that a 17 year old boy submitted to Walmart in Florida ... and they hired him because he was so honest and funny! (So much for the boring old "Ideal Person Specification")
Lesson Here? Always keep an open mind. About everything. Read more >>
27
Jan
Hiring (with) Attitude
18
Nov
Front Line Should Be Top Line
The 3 Non-Negotiables of Customer Facing Staff.

So much is talked and written about customer service as a core business concept that the term has become, frankly, trite. What a tragedy. Read more >>
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